Support
We usually answer within one working day.
Email ussupport@triogo.app. Include your store address (for example your-store.myshopify.com) so we can look at it.
Inside the appOpen Help in Triogo: the AI assistant answers questions about your own store, and Contact support fills in the details for you.
Undo a changeOpen Backup & history in the app and press Undo next to the change, or Undo all.
Common questions
The app says "Too early" on the Impact report
It needs at least 7 days after a change to compare. Google usually takes 2 to 6 weeks to show the full effect.
Google Search Console shows no data
Connect the Google account that manages your store in Search Console, then choose your store's property on the Impact report page.
How do I delete my data?
Uninstall Triogo from your Shopify admin. Everything the app keeps for your store is deleted. You can also email us to ask.